Things We’re Doing to Keep Our Guests Safe Through COVID-19:
The health and safety of our guests is our #1 priority. That’s why we’re taking extra precautions to maintain a clean and safe environment for all of our guests. Here are some changes we have made to keep our guests safe through COVID-19:
Updated Cleaning Measures at Cabins
- All of our cabins have always been cleaned regularly, but we’ve added extra cleaning and sanitation measures to guarantee each cabin is safe before your stay with us.
- All surfaces are cleaned and sanitized between each guest visit using disinfectants, with additional cleaning of high-touch surfaces, like door handles, cabinet handles, faucets, appliances, light switches, etc.
- All hot tubs are being drained, cleaned, sanitized and refilled with fresh water between stays.
Contactless Check In Available
We’ve made it possible for guests to check in virtually so that social distancing guidelines are followed. You can now sign the necessary documents prior to arrival so you can head straight to your cabin without stopping by our office.
Our Cabin Rental Policies
Please review our cabin rental policies before booking your stay, which include details about our cancellation policy if you need to reschedule or cancel your trip.
We look forward to welcoming you at our cabins in the Smoky Mountains!