Mountain Retreat

I was absolutely thrilled that you were able to help me find a pet friendly place to stay considering how quickly my groups trip was coming up. We stayed at Mountain Retreat. It was absolutely perfect. So spacious and we had privacy. I loved that the office called to see if everything was ok. I would definitely book with this company again. Thanks especially to Marsha and Leslie who made the whole booking process very easy.

Cabin was clean and supplied as advertised. Office made several phone calls to check and see if everything was ok during our stay.

7/16/20 -Very clean ; well stocked with appliances, pots, pans, etc.; A/C worked well; great location; perfect size for our group & like that it can be expanded if we get a larger group next time.

Outstanding, personable service throughout. Very enjoyable stay. Our first stay in Gatlinburg and will definitely use Stony Brook again!

The cabin was great had a few maintenance Issues that needs addressed. The staff was great to communicate with as always.

It was a perfect experience! Could not have asked for better.

The process was very easy and exactly as I was told.

Cabin was just what we needed for our family get together, was ready for us to check in at the promised time, and clean. Our first night their we had an issue with air unit not working properly, but staff made sure issue was promptly resolved next day. Our family really had a wonderful time, and will definitely be back again. Thanks for making such wonderful memories.

We loved it. Nice big cabin, fit our family perfectly. Great location!!

Your staff did a great job coming to take care of any issues that we had! Maintenance person was very polite, as well as office staff. I will be visiting again. Thank you very much 🙏🏾

We really enjoyed our whole experience with Stony Brook Cabins. This time was as pleasant as the first time we used you.

Our cabin was quite spacious and well equipped. It was clean and all the beds and other furniture were very comfortable. The location was excellent.

We had a great experience in your cabin! Very clean and the office was very kind and helpful!

Awesome staff! Easy to book! Very well taken care of! Would highly recommen!

The cabin was very nice! However I feel that check out time is way too early for anyone. For the money that time should be later.

Very nice facility, pleasant receptionist, quiet location, kitchen well stocked with clean dishes etc.

The house we stayed in was wonderful, nice size bedrooms and enough bathrooms for all of us. Had some issues with finding the place and with the initial code to the door didn't work, however your customer service was great, they stayed on the phone until we found the house and they quickly gave us the correct code. So over all it was a very nice experience. I would do it again! Thanks for everything!

Everyone and everything was great.l think are whole family had a wonderful time.in the Two bedrooms facing the front we had to put sheets over the windows because the lights was shining in.but that was all.and everyone did want a little earlier check in.. Thanks so much for everything!!

The cabin was very comfortable and well kept. Stony Brook went above and beyond to touch base and communicate with us throughout our stay. We will be back!

Great. Road sign hard to see, though. Fun. Clean. Awesome.

Feels like country living and at the same time close to almost anything you want to do.

That was a beautiful cabin, in a great, quiet area. Everything was beautifully laid out for us. I don't really know how to explain it, but it felt like a comfortable vacation home, without feeling too much like a normal home. It was exactly right, and we will absolutely request that same cabin again next year when we come back!

We were very pleased. Everyone was very accommodating and friendly. Great experience. We would live to come back

My family enjoyed our stay! Everything was very nice. Only thing that was difficult was getting our family & belongings around by 10:00 AM on checkout day. Thanks for your nice hospitality!

Everything was excellent. I only had a few issues, and they were taken care of very quickly and easily.

We had a great time. We were not in the cabin much but were pleased when we were there.

Everything was great! Rooms were spacious. One room didn't have the TV remote, but overall our stay was wonderful. The front door could be a little more secure.

We loved the cabin! Perfect amount of space and location

Everything was great from reservation to ease of check out.

The entire family enjoyed the four night stay and look forward to the next visit. The cabin far exceeded all of our expectations.

We made our reservations last minute due to an epic fail at another agency. Rhonda was super!

I've been using Stony brook twice a year for the last three. I have always enjoyed my vacations in Gatlinburg, now they are better staying in a cabin.

Staff was great to work with and the cabin was very clean except the stove top. Also the outdoor area on the deck could use some cleaning. But overall things were very good and we had a wonderful time.

Lots of room, very clean, easy to check in and a great location! We had a couple of small issues such as the closet door was off its track and missing a screw when we arrived. The charter remotes need to be programmed for each TV. We had a great time and would love to stay here again. Thank you for going to such great effort to make our experience a great one!

Great experience! Had a mouse in our cabin,Mountain Retreat. Found mouse dropings in the drawer of the stove.

Great time. Cabin was awesome. Didn't want to leave. Beautiful cabin and view

Liked arrangement of house but it was hard to regulate the temp. Upstairs was hot and downstairs was cold. There was a broken chair in dining room. Happy with everything else.

My husband kids and I always visit gatlinburg around thanksgiving, this year we invited our entire family, check in was easy, the receptionist was friendly , professional, and very informative, the cabin was awesome - large clean rooms-convenient to downtown gatlinburg and easy assess to activities in pigeon forge. Thank you Stony Brooks for helping us make pleasant memories!

My stay was great. The cabin was very clean and presentable.

Loved the cabin and Gatlinburg. We got lost arriving to the cabin and leaving the cabin. It would be nice to have a map of the surrounding streets in the welcome package. Other than that, everything went very well and the cabin was wonderful.

What a wonderful way to spend family Christmas! The cabin was clean and had plenty of space for all 14 of us. The management team was extremely responsive and professional. Great experience. Would definitely recommend Stony Brook Cabins to anyone.