Staff was awesome. The only issue that I had was that the volume on tv in the downstairs bedroom didn’t work.

We had a great time. The cabin was great. The directions were spot on. We loved all the communication. Everyone we emailed and spoke with were very nice and helpful.

The cabin was clean and a wonderful experience. It had everything we could have ever needed.

We loved the cabin and plan to be back next year. The staff was very friendly and helpful. The cabins name speaks for itself and we made great memories.

Friendly staff and well maintained rental. Very accommodating for early arrival and late departure

We thought the cabin was very nice and relaxing. We saw a black mama bear with her 2 Cubs one morning and then again at night.

Excellent stay. Really enjoyed hot tub. Very clean and well maintained.

Very informative in preparing us for our stay. If we return to the area we will use your services again. Thank you!

Loved the cabin! Perfect location, clean & modern. The only downfall was the dryer takes 3 full cycles to dry but didnt tell maintenance that yet. The only dust seen was under the beds. That is being nit-picky. It was a wonderful stay & we will most def be back again! Oh also was visited by a bear a few times.

Everyone at Stony Brook was so wonderful. So accommodating, for which we continue to be incredibly grateful. Thank you so much for the condolences card you left in the cabin. I cannot tell you how much that meant to us. Our family time together in Mountains Memories was just what we needed after the passing of my stepfather. Not a complain, just a heads up: the water faucet in the kitchen is leaking pretty badly. It looked like you're aware of it, but I just wanted to mention that it might be getting worse. Again, thank you so very much for everything. We'll be back! —The Thomas Family

the office was very nice, gave us all our information. I really loved the overall experiance

Cabin was clean and perfect for us, family of four. Not an easy drive up the mountain. Four wheel drive recommended.

Cabin was very clean and just as described. The propane ran out Saturday morning so the fire place didn’t work (minor detail). Over all good experience.

It was An amazing experience and would definitely be coming back.

The property was extremely beautiful, and comfortable the cable was extremely comfortable. The staff and the service was the best I’ve ever experienced!

Great cabin. Beautiful location. We will definitely stay with Stony Brook again!

The cabin was amazing! Stocked with all the essentials. Plenty of room for everyone to move around. Location is great! Loved having the bears as our pets for the week.

Excellent! There also very fast with bookings! We really enjoyed our stay!

The place was beautifully decorated and very well supplied. It is also very conveniently located.

The cabin was very nice and clean, we had a great time and will certainly be back.

Overall very pleased with our stay. Very nice cabin and location. The only downside was the last night we went to use the hot tub and it never came up to temperature. Other than that we were very pleased.

House was nice, but my mother faces damage claims from her rental car agency due to the configuration of the driveway slope. My personal Subaru is 4x4 and higher axles and it dragged in back. From the number of gouges in the pavement, you have a problem here.

Loved everything! Hot tub wasn't hot, but other than that it was great.

Cozy, clean and comfortable place to stay. A suggestion might be to include instructions for where to take garbage or recyclables when you are staying more than a few days.

Had a good stay and the cabin was nice, wish we could have stayed another night but the "special offer" was more than we could afford and not to much of a discount

We loved our stay as always. Our cabin was everything we hoped for.

I was pleased with most things about our trip. Although, the access pass you receive for staying is VERY misleading. We stayed two nights and assumed and were told verbally and within email oh and on the app that we would receive two free tickets to the attractions included....we only got one free ticket. The free tickets is why we decided to stay in a cabin longer. I was very upset!!! Wanted to complain or at least speak with someone about this and have yet to get anyone to answer the office phone.

Everything was perfect except for when we went to get into the hot tub Saturday night and it was only half full of water. It was too late to contact maintenance (9:30 pm). But I did send an email that night but never got any response the next day. Having a hot tub is one of the most important things to us when we come to Gatlinburg, which is about 4-5 times a year. So to not have this amenity available, especially on Valentines weekend, was a huge disappointment.

Very clean and comfortable, we enjoyed our stay greatly and will return in the future.

I was very pleased with Stony Brook - I called several times with questions, and I never felt rushed. Our cabin was extremely clean, and when we realized the pilot light wasn't on for our fireplace, it was fixed the morning we called!

Our family had a great time. The cabin was fantastic. Such a beautiful place in a beautiful area. The pictures and description on the website were spot on, in fact it was nicer than I expected. The staff at the office was very friendly and helpful. My kids want me to bring them back asap!

Very much enjoyed the cabin and activities provided. The cabin was very comfortable and clean and instructions were very clear and appreciated. The only (small) negative would be that the cabin could have used a dish sponge/dishwasher detergent to take care of dishes and a DVD player for entertainment (cable options were limited). Thanks much!

I was really satisfied with the place and I reccomend it to others who want to visit

I love every minute of my stay will be back and share my memories with family and friends

Everything went well, check in was fast and office staff was very friendly