Our cabin and stay was great. Only issue we had was the pool being shutdown for maintenance the majority of our stay with no other options. With 90+degree temperatures all well that was a disappointment but other then that the view was gorgeous and the cabin was fantastic.

Did a great job. Quick responses and everything was wonderful.

Loved the anniversary bears figurine and card left in the cabin for us by the Stony Brook staff! I called the after hours answering service the first night of our stay because of main living area air conditioner problems; within a short time we had a return call from Pam with Stony Brook! Pam was very accommodating with giving access to another floor bedroom. The air was repaired promptly by very professional HVAC repairmen. Stony Brook no doubt does their best to make each customers stay the best by meeting all expectations. I will definitely be a return customer.

Beautiful location, spacious, comfortable and relaxing setting. Great for families.

Thank you for making our anniversary so special. We never left out, such a great stay. Our first stay, but definitely not our last.

Our stay at Luxury Lookout was wonderful. If they weather had cooperated with some sunshine it would have been a perfect weekend.

The place was lovely, comfortable and worth returning. The place was decorated tastefully and had everything we needed.

This is a beautiful location! If you want a scenic, secluded view with peace and quiet, this is the spot. The cabin is extremely well kept and ready for a perfect retreat. We will be coming back next year...thank you!

Great location great Cabin and great customer service. Can't wait to go back

Everything was wonderful! Thanks! Even our bear visitors were great entertainment! The one thing that needs attention is the clothes dryer!

Wonderful cabin, outstanding service by office folks and great heads up about the bear.

Love it! Will highly recommend and return, from customer service to cabin it was perfect experience.

Everyone was real nice and very helpful! Reapondly quickly to our needs.

We had a wonderful experience, it was hard to leave today. The cabin was clean, the bed comfortable, and the view amazing. The movie room was wonderful. The only hiccup was the dryer which needed to be repaired. This was communicated very well by your customer service. However, after the repair it still took quite awhile to dry clothes, so not sure if it was really repaired. Other than that, A+++.

The cabin was clean and well furnished. We enjoyed the views.

Our stay was awesome! The cabin was amazing and the view was even better. We can't wait to come back!

We had such a great time at the cabin. We had made several plans and intended to see lots of different sites in and around Gatlinburg but ended up staying in every day! It was so lovely and relaxing, none of us wanted to leave!

The cabin is just as beautiful as the pictures and the staff was wonderful! Thank you for making our stay easy and relaxing!

The cabin was super clean! Your kindness at check-in was unbelievable! You made us feel right at home. While we were there the hot tub wasn’t heating up, one phone call and a few hours later you sent the maintenance guy and it was fixed. Due to the freezing temps, the heat wouldn’t stay on, again, one phone call and two guys were sent out to thaw out the drainage pipe from the furnace! Just an all around GREAT experience! We will return and only use Stony Brook to accommodate us! Thank you!

We had an excellent stay at Luxurious Lookout during the Christmas Holidays. The cabin was very well equipped and clean upon arrival. The view from the upstairs porch was beyond words. The hot tub, pool table, and theatre seating was a big hit with our family. We will definitely book again and will spread the word to our family and friends. Excellent job Stony Brook !!!!!

Amazing cabin. We will be back next year to enjoy the views.

Most things were awesome but there was minor flaws but overall the stay was okay

Everything was perfect! The view, hospitality, and location. We will be back!!

The cabin was beautiful and the view fantastic. Minutes outside of Gatlinburg put us outside of traffic but close to the downtown area attractions. Great time in the Smokey Mountains and a very nice place to relax, no complaints only praises.

It couldn't have been more perfect! The cabin was in pristine condition and the view was absolutely incredible. You made everything so easy, too. We already can't wait to come back!

Beautiful cabin that was clean and inviting. Check in and out was seamless and we were pleased with the amenities offered.

The cabin was very clean and as beautiful as advertised. We had a great experience.

Easy check in. Beautiful cabin. Swimming pool are Cobbly Nob was AWESOME! Thank you for an awesome vacation

Beautiful cabin. Extremely pleasant staff. Will most definitely stay with Stony Brook again.

Loved our stay, loved the cabin. The pull out mattress on the couch was not very comfortable but, our teen rebounded. Thought we would have been supplied more towels for a week stay. Ice maker on fridge didn't work. But, we still loved our stay.

This was our first trip to the Smoky Mountains and we wanted it to be an experience we would never forget. We wanted to stay in a cabin that had a beautiful view and felt secluded without seeing a lot of other cabins around and Luxury Lookout totally fit the bill. You guys were very detail-oriented and professional. I appreciate the care you took to make sure my family had a lovely visit. Thank you so much!

We had an outstanding time at Luxury Lookout. The views from the balconies were unmatched. The cabin's amenities first rate. The Stony Brook staff support was excellent. Check in and check out was effortless.

We had trouble with lock which was quickly remedied with a phone call. We weren't able to figure out how to turn the shower on (switch water from tub to shower) in the main bathroom so we just used the shower upstairs.

Everyone was so nice and helpful! The cabin was breathtaking and beautiful! This is our second year staying in one of Stony Brook cabins and we will be back! You guys are the best!!

A cabin next to us was partying friday night a quick call to the office Saturday morning did the trick. No more issues after that. Jucuzzi tub needed a good cleaning after the first use black dirt pieces came out from jets. Other than that everything was amazing. Office staff very nice and helpful. We also enjoyed the free ticket to different attractions during our stay. We came for our honeymoon and with few hiccups we had a very wonderful time and enjoyed the amazing views.

The cabin had every amenity that we needed. We could have used more sheets and blankets , however we made due. The cabin was very clean and non-dusty. Our family has allergies and the cleanliness ,made us super comfortable and the cabin very enjoyable. We expected a better barbecue grill for the Luxury Cabin Name. However, it had gotten cold during our stay and our barbecue plans changed. The view was awesome and amazing, we will be coming back !!! Customer service was awesome, we did not get to meet Rhonda, but kiss her for us!!