Luxury Lookout

Office staff was kind and helpful. Even after hours they went out of their way to help with our "self-made " problem. Cabin was neat, clean, and spacious. By far the best rentals that we have used in the area. 5 stars!!!

Was very friendly and check in with us often. Loved the view from the cabin.

This was a Great cabin we will be back soon

Our stay was amazing! The views from our cabin were breathtaking to say the least. The gift and card that was left on the table for my wife and I for our anniversary was a surprise that put a smile on our face from the very moment we walked in to the cabin. Thank you so much for making our getaway so special.

The cabin was awesome. Customer service was very helpful. Will definitely stay again. Great view, clean, and spacious. Had an awesome time.

The phone conversations to set up the visit were quite pleasant and thorough. The email upon arrival to check if all was ok was much appreciated as we did have an issue. And it was immediately resolved!! This is a super nice and customer oriented business and I would definitely cisit with you again.

Clean and organized cabin. Very good use of every inch of space. We enjoyed our stay very much! Thank you!

I’ve always liked books with you guys thank u for everything

The Luxury Lookout lived up to its name - we enjoyed our first year anniversary trip very much! The staff was so kind to give us the gift of the little bears and anniversary card. The view was incredible and it was really spacious for a couple and very private. I loved all the skylights and *three* decks we could look out from. The theater room was just amazing - with great attention to detail, even lights on the steps and cushy reclining chairs. The wifi was fast and stable. One challenge was the hot tub was not working and we needed to call in for maintenance.

Stony Brook was great in making our trip so enjoyable. We received phone calls or emails often asking if we needed anything, and when we did, Stony Brook was swift in handling our request. We had a wonderful week!

We enjoyed the comfortable accommodations and scenic view. The cabin had everything we needed. My family especially enjoyed the movie theater room, pool table and hot tub. The one minor problem we had with the kitchen sink was resolved very quickly . I would highly recommend this place.

It was the most amazing view to wake up to!

The cabin was great. Really liked the location away from the hustle and bustle of downtown.

We stayed at the Luxury Lookout. The cabin is stunning. Spacious & Comfortable. Three floors with lots of amenities including a theater to enjoy. The top floor has a pool table and arcade machine with many different games to play.

Stony Brook takes care of every detail to perfection from check-in to checkout .

The cabin was very nice and spacious and the views were beautiful

We loved our stay at luxury Lookout. Amazing views. Such a peaceful and beautiful vacation. Can't wait to come back!!

The cabin was clean and loved the Christmas Tree lit up when we walked in

People were very helpful and. Did everything that they said they was gone to do

Parking is tough, other than that our stay was wonderful we had a lot of family time and great laughs. Saw a family of five bears although I would have perfered not to be up on the road when they all came out of the woods. Was really scary getting back to the cabin. But we have memories to talk about.

You did great. We really enjoy the cabin. It was very nice. We would definitely go back. Saw 3 bears in the area but not around the cabin.

The cabin was nice and clean. It was a beautiful cabin and definitely a couples cabin. It was actually ready before the scheduled check in time. They contacted us to make sure everything was working and to see if we had any issues. We had an issue with a lock code not working and they promptly answered my email and provided the information we needed so we could enjoy the theater room.

Great view, the unit was very clean , very good Communication between Stony Brook if you had any questions or issues,Overall a great experience look forward to going back!!!!

Lovely relaxing stay in comfortable cabin. Views were spectacular and atmosphere was peaceful

We truly enjoyed our stay!! We would like to make plans and come back with the rest of our family!! Loved the privacy and how private and comfortable the cabin was!! We loved the hot tub and how there were no outside steps to the deck which made it private and we felt safe!! Thank You!!

Fantastic cabin and location. This truly did deliver to and exceed expectations. The cabin was huge, clean, well stocked with what we needed. It was isolated (which helps with being sensitive to the pandemic situation right now !) but its location meant we woke up and went to sleep to breathtaking views. Awesome - we'd love to come back. We saw bears !!!

My husband and I had a very nice and relaxing weekend. This was his first time staying in the mountains in a cabin. He loved it!

Very please with our property. Beautiful location and appreciated the input from the representatives.

Everything was easy and smooth thanks to Rhonda. The cabin was beautiful and clean. The view was marvelous!

Excellent Cabin. Beautiful and clean !! The description of property was just like on-line. You know exactly what your getting !! Thank you for the great experience !

Everything went very smoothly! Cabin was very clean and had everything we needed! Rhonda and Denise were extremely pleasant and very helpful! Overall wonderful experience!

This was the most wonderful a experience vacation rental we have had. Cabin was excellent and the ease of rental was great!

Everything was wonderful. My only recommendation might be to put up a sign on the cabin with the cabin name, so visitors know they are at the right place.

Everything about our stay was wonderful! The cabin could not have been more perfect and neither could have the customer service! Thank you so much for everything!

We came for our wedding in Gatlinburg and stayed in a cabin. We loved the cabin and loved the little wedding bears and card that were left there for us. :)

Great views, cabin in great condition A little farther from Gatlinburg than we liked.

Great. Beautiful. The only thing was the many long hairs in the bed. It seemed the sheets were clean but the hairs were stuck in the textured blanket between the comforter and the sheets and a few got into the inner sheets which was pretty offputting. We pulled out about 15 long hairs that we saw. Housekeeping would have noticed with a quick glance. I wouldn't want another guest to experience that in such an otherwise perfect setting.

Everything was great! We loved the cabin and it was an awesome family vacation! Great place to stay!

Our cabin and stay was great. Only issue we had was the pool being shutdown for maintenance the majority of our stay with no other options. With 90+degree temperatures all well that was a disappointment but other then that the view was gorgeous and the cabin was fantastic.

Did a great job. Quick responses and everything was wonderful.

Loved the anniversary bears figurine and card left in the cabin for us by the Stony Brook staff! I called the after hours answering service the first night of our stay because of main living area air conditioner problems; within a short time we had a return call from Pam with Stony Brook! Pam was very accommodating with giving access to another floor bedroom. The air was repaired promptly by very professional HVAC repairmen. Stony Brook no doubt does their best to make each customers stay the best by meeting all expectations. I will definitely be a return customer.

Beautiful location, spacious, comfortable and relaxing setting. Great for families.

Thank you for making our anniversary so special. We never left out, such a great stay. Our first stay, but definitely not our last.

Our stay at Luxury Lookout was wonderful. If they weather had cooperated with some sunshine it would have been a perfect weekend.

The place was lovely, comfortable and worth returning. The place was decorated tastefully and had everything we needed.

This is a beautiful location! If you want a scenic, secluded view with peace and quiet, this is the spot. The cabin is extremely well kept and ready for a perfect retreat. We will be coming back next year...thank you!

Great location great Cabin and great customer service. Can't wait to go back

Everything was wonderful! Thanks! Even our bear visitors were great entertainment! The one thing that needs attention is the clothes dryer!

Wonderful cabin, outstanding service by office folks and great heads up about the bear.

Love it! Will highly recommend and return, from customer service to cabin it was perfect experience.

Everyone was real nice and very helpful! Reapondly quickly to our needs.

We had a wonderful experience, it was hard to leave today. The cabin was clean, the bed comfortable, and the view amazing. The movie room was wonderful. The only hiccup was the dryer which needed to be repaired. This was communicated very well by your customer service. However, after the repair it still took quite awhile to dry clothes, so not sure if it was really repaired. Other than that, A+++.

The cabin was clean and well furnished. We enjoyed the views.

Our stay was awesome! The cabin was amazing and the view was even better. We can't wait to come back!

We had such a great time at the cabin. We had made several plans and intended to see lots of different sites in and around Gatlinburg but ended up staying in every day! It was so lovely and relaxing, none of us wanted to leave!

The cabin is just as beautiful as the pictures and the staff was wonderful! Thank you for making our stay easy and relaxing!

The cabin was super clean! Your kindness at check-in was unbelievable! You made us feel right at home. While we were there the hot tub wasn’t heating up, one phone call and a few hours later you sent the maintenance guy and it was fixed. Due to the freezing temps, the heat wouldn’t stay on, again, one phone call and two guys were sent out to thaw out the drainage pipe from the furnace! Just an all around GREAT experience! We will return and only use Stony Brook to accommodate us! Thank you!

We had an excellent stay at Luxurious Lookout during the Christmas Holidays. The cabin was very well equipped and clean upon arrival. The view from the upstairs porch was beyond words. The hot tub, pool table, and theatre seating was a big hit with our family. We will definitely book again and will spread the word to our family and friends. Excellent job Stony Brook !!!!!

Amazing cabin. We will be back next year to enjoy the views.

Most things were awesome but there was minor flaws but overall the stay was okay

Everything was perfect! The view, hospitality, and location. We will be back!!

The cabin was beautiful and the view fantastic. Minutes outside of Gatlinburg put us outside of traffic but close to the downtown area attractions. Great time in the Smokey Mountains and a very nice place to relax, no complaints only praises.

It couldn't have been more perfect! The cabin was in pristine condition and the view was absolutely incredible. You made everything so easy, too. We already can't wait to come back!

Beautiful cabin that was clean and inviting. Check in and out was seamless and we were pleased with the amenities offered.

The cabin was very clean and as beautiful as advertised. We had a great experience.

Easy check in. Beautiful cabin. Swimming pool are Cobbly Nob was AWESOME! Thank you for an awesome vacation

Beautiful cabin. Extremely pleasant staff. Will most definitely stay with Stony Brook again.

Loved our stay, loved the cabin. The pull out mattress on the couch was not very comfortable but, our teen rebounded. Thought we would have been supplied more towels for a week stay. Ice maker on fridge didn't work. But, we still loved our stay.

This was our first trip to the Smoky Mountains and we wanted it to be an experience we would never forget. We wanted to stay in a cabin that had a beautiful view and felt secluded without seeing a lot of other cabins around and Luxury Lookout totally fit the bill. You guys were very detail-oriented and professional. I appreciate the care you took to make sure my family had a lovely visit. Thank you so much!

We had an outstanding time at Luxury Lookout. The views from the balconies were unmatched. The cabin's amenities first rate. The Stony Brook staff support was excellent. Check in and check out was effortless.

We had trouble with lock which was quickly remedied with a phone call. We weren't able to figure out how to turn the shower on (switch water from tub to shower) in the main bathroom so we just used the shower upstairs.

Everyone was so nice and helpful! The cabin was breathtaking and beautiful! This is our second year staying in one of Stony Brook cabins and we will be back! You guys are the best!!

A cabin next to us was partying friday night a quick call to the office Saturday morning did the trick. No more issues after that. Jucuzzi tub needed a good cleaning after the first use black dirt pieces came out from jets. Other than that everything was amazing. Office staff very nice and helpful. We also enjoyed the free ticket to different attractions during our stay. We came for our honeymoon and with few hiccups we had a very wonderful time and enjoyed the amazing views.

The cabin had every amenity that we needed. We could have used more sheets and blankets , however we made due. The cabin was very clean and non-dusty. Our family has allergies and the cleanliness ,made us super comfortable and the cabin very enjoyable. We expected a better barbecue grill for the Luxury Cabin Name. However, it had gotten cold during our stay and our barbecue plans changed. The view was awesome and amazing, we will be coming back !!! Customer service was awesome, we did not get to meet Rhonda, but kiss her for us!!