Country Bear Hideaway

Everyone we corresponded with either by phone or email was extremely nice and very responsive. The cabin was the perfect size for our needs. The mountain view was beautiful. The congratulatory card and the cute bride and groom bears for our wedding was super sweet.

We had a great time, thank you for the anniversary gift.

Everything was very clean. The view was absolutely amazing and the hot tub on the deck was the cherry on top.

Customer service was great & the view from our cabin was amazing!

Rhonda was amazing! From contacting me about my reservation to providing extremely helpful driving directions. The best customer service I've experienced with the cabins.

Fantastic cabin! Everything worked perfectly. Directions to cabin were clear and easy. Friendly staff when we checked in.

Everything was clean and ready for us when we got there. The cabin was very nice and secluded.

Beautiful view. Very comfortable. Easy to find. Close to Gatlinburg and activities and resturants

Perfect! Couldn’t have been better. Our cabin was clean and amazing. Hot tub was amazing. Just everything. We were SO impressed.

Everything was perfect. I wanted to fill out the paper survey, but I did not have a pen/pencil available. I couldn't find one in the cabin. It would have been appreciated!

Our stay was incredible. We loved the personalized card for our anniversary. Everything was very clean and the view was amazing. Couldn't have asked for a better anniversary weekend.

the staff at the office was very friendly and courteous. the cabin was clean.

The cabin was just as described! Modern,clean, and private. The grocery delivery (separate company) pre arrival made it complete. Highly recommend both companies!

We loved our stay couldn't have been a nicer place will definitely stay here ag8

Cabin was absolutely beautiful the only thing i wish would of been better was the sulfar smell the water created it was really bad throuch the cabin when shower was taken but other than that was just so peaceful clean and relaxing and very home feeling

Wonderful! The place was so relaxing and peaceful. The cabin was clean. The area was secluded.

The quiet and the view at the cabin gave me an instant feeling of peace and relaxation. The fast pace of life seemed to disappear while setting in the hot tub, out in the lounge chairs on the deck, or just looking out the windows at the Smoky Mountains .

Our stay was fabulous!!! Cabin was very clean and everything we needed. The staff communicated well and was friendly. Can’t wait until our next trip!!!

We have been visiting Gatlinburg for over 30 years. In fact my husband and I rented a cabin back in 1986 for our honeymoon. We have rented with several different rental companies, but you guys know how to do it right! I’m always impressed with the friendly service and attention to detail. We had a change of plans and was able to arrive a day early. Not only was I able to get our cabin, but was able to get it at a discount price! Soooo much better than a hotel room! Thank you guys! I always feel like we are yall’s only customers! Definitely will be back!

The hole experience was Awnsome. Cabin was great, clean and furniture was nice. Employee was very friendly and professional. Quiet area and peaceful. We plan to stay at one of you cabin again.

Had an awesome time. Love the view Awesome customer service

Love the cabins...so beautiful, clean and well equiped. Love the people...knowledgeably, accomadating and caring. Love, love, love the quiet and views. We will be back!

the cabin was very clean. The view was better this year because brush and weeds had cleared off. We love this cabin for the quiet and seclusion.

Absolutely amazing place to stay! Will definitely be back in the near future!

Customer service was GREAT!!! Cabin exceeded all of our expectations. We will definitely look forward to coming back in the future.

Great service and cabin real clean. Staff was real helpful and we enjoyed ourvtrip. Coming back in May19.

Very helpful from our first phone to check in! The cabin looked exactly like it did online. We enjoyed our stay!

The cabin was very clean and welcoming! It has a fantastic view and we LOVED enjoying the hot tub after a long day traveling from michigan. We will definitely stay again and I have already recommended to several friends! Thank you!!

The cabin was very nice and the office staff was very friendly.

We really enjoyed staying in Country Bear Hideaway. The cabin was very clean and the kitchen was very well equipped. The hot tub was a wonderful as the weather was cool when we were there.

A+++++ as usual! See ya'll again in October for our fall vacation.

Beautiful cabin. Wonderful guest service. The ladies in the office were so nice.

Loved the cabin. It was clean and the staff was extremely nice.

It was a nice stay but we didn't have hot water and since we didn't have any cell service I didn't want to drive 10 miles there to office and 10 miles back to let you know .

Everything was great. I definitely plan on coming back and staying with stony brook again. The app is simple and I loved the free tickets that came with the cabin. It was clean and you guys have awesome service. It was no big deal, but the light in the hot tub was out, other than that, it was perfect.

Enjoyed it very much. Everything was nice, the view is excellent. Our new, favorite place to get away.

I was very pleased with the cabin. I just wish it would have been more private.

The cabin was clean and we enjoyed everything about it! This is just to notify you of the non important things to us. The night lights above the kitchen sink were out and the motion sensor light to the right side of the entrance door was also out. Also the tv sometimes wouldn't come on and a cork screw would have been a little easier for us to enjoy our wine. But like I said, this in no way affected our stay. It was great!

Very nice cabin. The temp of the hot water could be a just a little warmer. Overall really enjoyed staying at the cabin.

Perfect view, beautiful cabin! Would definitely return for another visit.

We enjoyed the cabin very much. It had all the modern appliances, and was well laid out.

Great and easy to navigate website, excellent customer service from initial reservation to check-out, beautiful, clean and warm cabin, and exceptional views.

The cabin was perfect. Just as described when we rented it. The view was spectacular. Cozy and quiet.

It would have been nice if basic essentials were available in the kitchen; salt, pepper, coffee creamer, more than one package of coffee, tea bags, hot chocolate mix, etc. We had to purchase those essentials then ended up throwing away leftover supplies because of traveling on an airplane. Shampoo and conditioner would have been nice too.

you need better knives and a new frying pan. i loved the cabin, the view, the location. the starter pack was nice. it was too warm to have a fire, that was the only downer.

Overall our stay at the cabin was pleasant. Cabin was nicely decorated and furnished. There where a few items that I felt where overlooked; light switches need labeled (too many in odd places to figured out), electrical cords for media center need organized, walls need repaired, could of used more garbage bags, ( we could of called for bags but only had one day left and managed for the day), hot tub is nice but is loud during the evening time when cycling. Overall my wife and I where satisfied with our stay at Stony Brook and would stay in your facilities again. Thank you for providing such accommodation.

Loved the serenity and peacefulness i found in my stay. The cabin was extremely clean. I did get stuck in the ditch on the road that leads out to the main road of the cabin...maybe putting a sign there would be helpful.

The country bear cabin was perfect little getaway for our honeymoon.

We had never been to Gatlinburg before and we were very pleased with the view/privacy of the cabins. We would definitely plan to stay with you on our next trip! Thank you!

The cabin was amazingly clean! Loved the layout, loved the view, everything about it. The staff was nice and friendly and quick to the point.

Cabin had some minor issues that could be easily fixed to make the overall stay seem much nicer. Bathroom wall has holes that were filled but never painted over. Bed needs at least one more pillow, would be really nice to have a total of 5 or 6 though which is what a hotel gives on a king bed. Tub in bedroom needs a good scrub or possibly resurfacing. Dresser was missing 2 drawers. Other than that everything was lovely.

It was an awesome experience! Loved the cabin. You gave us a great rate for an extra night.

Excellent customer service & communication - I will definitely be coming back and booking through Stony Brook

We had a hard time finding a cabin to rent in short notice. We got the phone number from someone in town. When I talked to Pam she showed the upmost respect and treated us so well. She got us into a cabin that we could afford for the week. She was very caring of our needs and the fact that we had 2 wheel drive and a baby.

We were pleasantly surprised at how comfortable we were the minute we walked into the cabin. Even more surprised that the owner provided wood for the fireplace and paper goods. The only thing we would change is to turn off the hot tub in order to hear nature .... or the quiet. However, we understand why it has to run all of the time. We really had a nice get-away.

Overall happy. The house needs a little TLC here and there (check the chandelier, one screw is about to come out and paint the drywall holes where the toilet paper holder is in the master) but overall very happy.

When we entered the cabin, we immediately felt right at home. The view made it even better.

Everything was beyond our expectations the view was worth the trip alone.was close to the shops put was far enough alway to be very peaceful. Could not say anything negative about our stay everthing was beyond great

Everything was great!! The cabin looked exactly like the pictures. The only thing that was a little disappointing was the closure of the fireplace. I wish that the web site would have stated that the fireplace was closed for the summer months.

Everything was as shown on the website. We would have enjoyed several more pillows and a hair dryer The cabin was lovely, the view spectular

great loved the cabin and beautiful scene i would love to stay again

it was a great stay. The view was fantastic. Hot tub was a bonus. Did not need the tub in the bedroom though. Took up way too much space

Clean & a beautiful view. Would've been nice to have had access to the fireplace since the evenings are still cool in April. Loved that our Golden Retriever had a buddy that lived down the road. The neighbors yard was the only green area around since the property sits so up so high. Very peaceful & we loved the layout of the cabin. Only complaint...the maintenance fee plus the pet fee was quite steep. Be sure to add another 150.00 to your actual room fee because that's what you will be charged for.

Our stay was in Stoney Brook's country bear cabin and we couldn't have asked for a better Gatlinburg experience. We appreciated the mountain views, convenient location, cleanliness, and all of the cabins amenities. Clearly, Stoney Brook mgmt has put much thought into making sure their guests are well cared for. One thing is for certain, we'll be coming back to Gatlinburg and we know where we'll stay!

Washer/Dryer would have been nice! Maybe a recliner in the den.

The cabin was very clean. The view was beautiful. Will definitely return.

Bedroom lights didn't work, code changed on front door (so we couldn't get in and had to drive back down the mountain to get service to call), hot tub didn't work at first and ice cold. My boyfriend found the breaker for it thankfully. Other than that, good place to stay. Not too far from downtown at all.

Our vacation was wonderful thanks to the cabin. We could not have asked for a more perfect setting. The cabin was clean and extremely comfortable. Amazing views!

Power went out which shortened our stay but will not stop us from returning and using stony brook

Bed is comfy, Cabin is cozy, but the view is the most amazing part.

Our stay was great! Cabin was super nice and stock with all the essentials.

Everything was perfect we will visit again next year with the rest of our family

Beautiful place to stay ! Very private ! Our Boston Terrier Ruby loved the enclosed porch and the visits from the two neighbor dogs . Very peaceful ! We will defiantly be back !